Building trustworthy systems, end to end.

AI Agent Engineer · Liberate

Lead forward-deployed delivery for production voice agents in claims workflows. Own the technical architecture, customer communication, implementation plan, and quality-improvement loop for assigned customers, with a focus on delivery speed, adoption, and time to value.

Build Lambda-based agent services, tool adapters, backend SDK integrations, service wrappers, prompts, observability, and evaluation integrations. Use data and root-cause analysis to improve agent quality, detect hallucinations, and guide product and engineering decisions.

AWS Lambda · Voice agents · Tooling & SDKs · Evals · Customer delivery

AI Forward-Deployed SME · Eltropy

Delivered chat and voice-agent implementations for credit unions and community financial institutions, including high-value customer relationships. Translated customer workflows into deployable agent experiences and built practical foundations for retrieval, evaluation, quality assurance, and safe production rollout.

Worked across technical discovery, conversation design, integrations, launch readiness, and post-deployment iteration to connect customer needs with platform capabilities in a regulated environment.

Conversational AI · Voice agents · RAG · QA & evaluation · Regulated systems

Data Analyst Intern · SwingVision

Built analytics and machine-learning work for player recommendations, automated data ingestion, and early LLM-assisted feedback concepts.

Python · Analytics · ML · Product insights

Engineer, Safety & Risk Analysis · Bosch

Automated safety analysis, simulated component reliability, and made risk posture visible through dashboards for engineering and audit stakeholders.

Python · Simulation · Functional safety · Data visualization